Acceptance sampling turns "inspect the shipment" into statistics: how many pieces to open, how many defects to tolerate, and when to reject a lot. AQL for tableware buyers, without the textbook.
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"It's broken" is not a defect report. The taxonomy — chips, crazing, pinholes, warping, and their causes — that names what you see and points to who fixes it.
The container crossing closes the quality loop. The loading supervision, carton specs, moisture war and the arrival inspection that finishes what the factory started.
The factory visit reads what catalogs hide. The checklist: the kilns, the QC stations, the warehouse, the workers' tenure — and the questions that separate factories from traders.
